Business and Finance

ENTREPRENEURSHIP IDEAS: FOR THE NIGERIAN STUDENT (Pt. TWO)

ENTREPRENEURSHIP IDEAS: FOR THE NIGERIAN STUDENT (Pt. TWO)

Hi there! Here are more ideas like I promised in my last article (Part ONE): Room service: This is somewhat hilarious,…

ENTREPRENEURSHIP IDEAS: FOR THE NIGERIAN STUDENT (Pt. ONE)

ENTREPRENEURSHIP IDEAS: FOR THE NIGERIAN STUDENT (Pt. ONE)

Sometimes the hardest part of starting a business is coming up with a business idea. Prior to this article, I…

THINKING BUSINESS IDEAS: Season TWO

THINKING BUSINESS IDEAS: Season TWO

Thanks for all the calls that came with respect to Season 1. My reaction is this: after reading Season 1…

BRANDING & CUSTOMER SERVICE: THE CORRELATION

BRANDING & CUSTOMER SERVICE: THE CORRELATION

A short visit to the famous market in Lagos located on the island popularly known as Eko – Idumota, got…

THE SECRET TO WEALTH

THE SECRET TO WEALTH

In the last article (Finding Financial Freedom), we defined an asset as anything that gives you more money than it…

Emerging Entrepreneurial mind…

Emerging Entrepreneurial mind…

One of the courses within the walls of the higher institution opened me to further insights on how economic factors…

FINDING FINANCIAL FREEDOM: Beyond Making More Money

FINDING FINANCIAL FREEDOM: Beyond Making More Money

Liability, Income, Valuables and Assets A clear understanding of these four financial principles is crucial in attaining wealth with peace of mind. Note: In the…

THEY CAN MAKE OR MAR ANY BUSINESS

THEY CAN MAKE OR MAR ANY BUSINESS

They Can Make Or Mar Any Business… It is common knowledge in the business world that ‘the customer is king’,…

STRATEGIC CSR FOR EFFECTIVE BRAND POSITIONING

STRATEGIC CSR FOR EFFECTIVE BRAND POSITIONING

The term ‘corporate social responsibility’ came into common use in the late 1960s and early 1970s after many multinational corporations…

DELIVERING SATISFACTORY CUSTOMER SERVICE

DELIVERING SATISFACTORY CUSTOMER SERVICE

 Good customer service is a subject that keeps recurring in the business world to both business owners and customers. Every business owner knows and says the customer is important but in most business places and organizations, action speaks otherwise. As much as business owners know about service delivery, you still find a lot of customers complaining about poor customer service both in small businesses and even in larger organizations.